We will provide a no charge replacement or refund for any quality issues. We may request to have the print / order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact email@example.com
If you’re not satisfied with the original painting that you received, You can return it for a refund within 30 days of the purchase date. We will issue a refund after it has been returned to us in its original packaging. You must pay the return shipping costs and insurance is required for the full purchase amount.
If your original arrives damaged, Please contact us immediately (within 10 days of its delivery) firstname.lastname@example.org Photos of the damaged crate or box and photos of the damage to the painting or its frame are required.
Originals cannot be replaced, but they can be repaired (if the damage is not extensive). Originals that are damaged or destroyed during shipping will be handled on a case by case scenario. We may request to have the original painting be returned to us and would provide a return shipping label. Photos of the crate / box will be required along with detailed photos of the damage on the painting or its frame. If the damage is beyond repair, a refund will be issued. We may request to have the original painting be returned to us and would provide a return shipping label. We have shipped paintings across the USA and have yet to have any problems with damaged artwork. We will do our best to keep it this way.
The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.